The position will include the following responsibilities

• Manage a large volume of small to medium size portal customization and delivery projects with short timelines.
• Interface directly with sales team and customers to analyze and define needs and requirements and understand initial expectations.
• Interface directly with customers during all phases of the project lifecycle, keeping in constant communication, setting expectations, while delivering the highest quality of customer service and satisfaction.
• Interact directly with offshore development and support teams to facilitate definition and completion of projects.
• Coordinate the delivery of creative assets including wireframes and mockups between clients and development teams.
• Communicate customer expectations and deadlines in a pro-active manner utilizing project management tools in a collaborative environment.
• Communicate effectively to management all project timelines, critical issues, risks and priorities.

• Web technology knowledge and experience a must including a solid understanding of HTML, Cascading Stylesheets (CSS), XSLT, Javascript, and XML.
• Great communication skills and experience in customer service and satisfaction.
• Experience with Project Management tools and processes.
• Two to four years experience in project management of web-based deliverables.
• Think on your feet, have strong problem-solving skill and make sound decisions.
• Understand design processes and software development life cycle.
• Experience with delivery of creative assets (wireframes/mockups/etc).
• Comfortable interacting with offshore resources.
• Publishing Industry/ newspaper or other media industry experience a plus.
• Experience with graphics design in Photoshop a plus.